Zing Performance Support
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The Zing Eye Tracking Assessment
The Zing Performance Program
About Zing Performance
General
The Zing Performance App
December 2021 App Update
General
Getting Started
App Technical Support
App Home Screen
Exercises/Sessions
Insight Assessment
The Zing Eye Tracking Assessment
Technical & App Support
General
Back to home
Zing Performance Support
The Zing Eye Tracking Assessment
The Zing Performance Program
About Zing Performance
General
The Zing Performance App
December 2021 App Update
General
Getting Started
App Technical Support
App Home Screen
Exercises/Sessions
Insight Assessment
The Zing Eye Tracking Assessment
Technical & App Support
General
The Zing Eye Tracking Assessment
Everything you need to know about the Zing Eye Tracking Assessment
Technical & App Support
Minimum Specification for Zing Eye Tracking
Is my computer/device compatible for the Zing Eye Tracking Assessment?
The Zing Eye Tracking app keeps failing during the practice during an assessment – it says "you seem to have a problem locating the dots". What should I do?
The calibration constantly fails in the Tobii Configuration App, what should I do?
What should I do if the Tobii Eye Tracking bar will not connect / is not recognized?
I am having trouble installing the software, what should I do?
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General
Can I take the Zing Eye Tracking Assessment if I wear contact lenses?
Should the participant wear glasses when completing the Zing Eye Tracking Assessment?
Should I have the lights on when completing the Zing Eye Tracking Assessment?
How do I attach the Tobii Eye Tracking bar to my computer?
What do I do if I want to add an additional Zing Eye Tracking Assessment at home?
What do I do when I have completed the Zing Eye Tracking Assessment at home?
Can more than one person complete the Zing Eye Tracking Assessment at home?
How soon after the Zing Eye Tracking Assessment I've done at home will I have my results?
How do I send the Zing Eye Tracking equipment back?
Where do I send the Zing Eye Tracking equipment back to?
When should I send the Zing Eye Tracking equipment back from home?
Why has an additional payment been taken from my bank account?
What will happen if I am late sending the Zing Eye Tracking equipment back?
What equipment is needed in order for me to complete an Zing Eye Tracking Assessment?
I am already doing the Zing Performance program, can I take an Zing Eye Tracking Assessment?
I did not receive my Zing Eye Tracking equipment, what do I do?
I have not received any emails, what do I do?
Where will I find my Zing Eye Tracking login details?
Who should I contact if I need support?
Do I have to complete an Zing Eye Tracking Assessment if I want to do the Zing Performance Program?
How do I know if I/my child is suitable for the Zing Eye Tracking Assessment?
Where can I find information about the Zing Eye Tracking Assessment?
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